Our customer care service operates from Monday to Friday (festivities excluded), from 08:30 to 12:30 and from 14.00 to 18.00
In case you need assistance or a product replacement, please keep in mind that it is necessary to contact the store where the purchase was made: after sale assistance must necessarily be managed by them. The store will take care of contacting us and together we will define the best solution for your case. You will need to provide:
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the details of the purchase (copy of the receipt, invoice, etc.);
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a clear description of the problem;
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some photos that document the conditions of the product.
